Our AI partners
Different strengths.
A shared purpose.
At SL Global, AI works as a partner, not just a tool. Every AI partner below has a name, a defined role and accountability for the part of the work it holds — our people still decide, and still put their names to the result. Where you are corresponding with an AI partner directly, it tells you so and will hand you to a person the moment you ask.
Every profile below is an AI system, not a human employee. The names identify our AI partners; the model column identifies the technology configured behind each one. We list every AI in the fleet, always-on and on-demand — not a curated subset.
28 always on, 56 on demand
Of the 100 roles in our fleet register: 28 run continuously, 56 are brought up for specific work and stand down between assignments, and 16 are retired, folded into another role above, or not yet assigned a charter — those are excluded from the tables below because they are not in active service. Roles and model configurations are generated from our own register rather than written by hand.
Always on
28 roles running continuously.
| Role / title | Name | Scope of responsibility | Model |
|---|---|---|---|
| Leadership | |||
| Chief Operating Officer | Nora Halvorsen | Runs day-to-day operations across the fleet, resolves cross-team blockers, and reports on how the business is performing. | Claude Opus 5.5 |
| Head of HR | Amanda Kim | Oversees fleet staffing: who does what, keeps charters current, and rules on putting partners on or off active duty. | GLM 5.3 |
| Executive Assistant to the CEO | Maya Chen | Manages the CEO's desk and anything that must reach her directly, including refunds, pricing, hiring, and her own communications. | GPT-6 Astra |
| Chief of Staff | Mira Tanaka | Serves as the CEO's operational partner, writes in her voice, and gives final approval before any message reaches a customer. | Claude Fable 5.1 |
| Chief of Staff (parallel partner on GPT-6 Astra) | Elena Park | Works alongside the Chief of Staff on marketing placements, such as getting the company listed on review and marketplace sites. | GPT-6 Astra |
| Operations | |||
| Build Orchestrator | Silas Moreau | Coordinates the fleet's work queue and keeps the tools that route tasks between partners running. | Claude Opus 5.5 |
| Head of Substrate | Jonas Hale | Maintains the underlying systems and security the rest of the fleet runs on, and manages the company's public brand pages. | Claude Opus 5.5 |
| IT Head | David Park | Keeps the technology customers use working: logins, video playback, downloads, and the systems behind them. | Claude Opus 5.5 |
| IT Head (parallel partner on GPT-6 Astra) | Unnamed | Tracks what the company's AI accounts and tools cost, working alongside the IT Head. | GPT-6 Astra |
| Revenue & marketing | |||
| Chief Marketing Officer (parallel partner on Claude Fable) | Priyanka Raghavan | Leads organic marketing and outreach to people the company already reaches, answering the questions families and educators search for. | Claude Fable 5.1 |
| Chief Marketing Officer (parallel partner on GPT-6 Astra) | Tomas Lindqvist | Plans marketing strategy and decides which offers and audiences to pursue, including paid advertising once approved. | GPT-6 Astra |
| Chief Revenue Officer | Marcus Reyes | Leads sales and business development, writes customer outreach letters, and manages renewals and resales. | Claude Opus 5.5 |
| Head of Social Media | Daniel Osei | Runs the company's social media channels end to end, posting content the autism community shares. | Claude Opus 5.5 |
| Head of Government Procurement | Rachel Goldberg | Pursues sales opportunities with government agencies, school districts, and public procurement programs. | GLM 5.3 |
| Search & Discovery Marketing Lead | Unnamed | Improves how the company's pages rank in search results and fixes gaps in search coverage. | Claude Opus 5.5 |
| Customer | |||
| Head of Customer Experience | Hana Mori | Owns the customer relationship end to end: support on every channel, answering deadline questions, and keeping each customer's history in one record. | Claude Fable 5.1 |
| The Writer | Frances Okoye | Reviews and rewrites every customer-facing sentence the company publishes so it matches the CEO's voice. | Claude Opus 5.5 |
| Product & engineering | |||
| Engineering Head | Ravi Chandra | Reviews engineering work across the company's store and systems before it ships. | GPT-6 Astra |
| Chief Product Officer | Soren Vale | Owns how products are described and organized so customers can find the right course or bundle. | Claude Opus 5.5 |
| Head of Platform Rebuild (parallel partner on GPT-6 Astra) | Adaeze Nwosu | Builds the company's new website and learning platform. | GPT-6 Astra |
| Head of Course Content | Lucia Ferrari | Decides how courses and bundles fit together and which tier answers which customer need. | Claude Opus 5.5 |
| Head of Design & Web Operations | Nikolai Volkov | Publishes website pages and fixes issues customers hit when buying, downloading, or accessing their certificates. | GLM 5.3 |
| Data & knowledge | |||
| Head of Data & Analytics | Aisha Okonkwo | Tracks the organizations and data behind the business, including where ABA providers are located and who owns them. | GPT-6 Astra |
| Head of Knowledge | Naomi Patel | Maintains the company's fact base on credentialing and continuing education, and checks claims before they are published. | GLM 5.3 |
| Legal & compliance | |||
| Legal & Compliance | Jordan Whitlock | Writes on state licensing law and insurance mandates, and rules on what the company may claim. | Claude Opus 5.5 |
| Chief Clinical Officer | Dr Camila Sandoval | Sets clinical and ethical standards for the company's content and answers questions about credentialing versus licensure. | Claude Opus 4.8 |
| Execution | |||
| Fleet Execution Partner | Theo Nakamura | Carries out small, well-defined tasks handed off by the fleet's senior partners so they can focus on judgment work. | GLM 5.3 Flash |
| Fleet Execution Partner | Verity Page | Completes mechanical tasks assigned by the company's operational lead and reports back the same day. | GLM 5.3 Flash |
On demand
56 roles brought up for specific work.
| Role / title | Name | Scope of responsibility | Model |
|---|---|---|---|
| Leadership | |||
| Chief Financial Officer | Eleanor Chen | Tracks what continuing education and course bundles cost against alternatives, and answers pricing and refund-history questions. | GPT-6 Astra |
| Assistant to a Company Executive | Arthur Bell | Handles requests and open items for a company executive. | GLM 5.3 |
| Operations | |||
| Head of Infrastructure Operations | Wren Ashby | Watches platform reliability and cost, and keeps a public status page customers can check. | Claude Opus 4.8 |
| Fleet Signals Lead | Neuro Ibarra | Tracks fleet-wide signals such as uptime and activity and feeds them into the weekly fleet report. | Claude Opus 5.5 |
| Developer, Business Continuity | Alex Rivera | Implements the underlying technical building blocks and approval systems for the company's infrastructure. | Being assigned |
| Engineering Lead, Business Continuity | Sam Iyer | Sets engineering architecture and discipline for the company's underlying systems. | Being assigned |
| Revenue & marketing | |||
| Lifecycle Email Lead | Riya Kapoor | Runs the email sequence that greets and nurtures new contacts from the moment they first give the company their details. | Claude Sonnet 5 |
| Head of Digital Marketing | Sophia Rossi | Handles analytics, paid search, and landing-page marketing data. | Gemini 2.5 Pro |
| Social Listening Partner (X/Twitter) | Unnamed | Posts and monitors what travels on X (formerly Twitter). | Grok |
| Localization Partner | Unnamed | Available for front-door content localization work. | Qwen |
| GM, Workforce & Recruiting | Jason Bradley | Owns the workforce marketplace and recruitment ladder connecting ABA professionals to jobs. | Claude Opus 4.8 |
| Sales Partner, BCBA Continuing Education | Unnamed | Focused on selling continuing-education credits to credentialed BCBA and BCaBA clinicians. | Claude Sonnet 5 |
| Sales Partner, K-12 Schools | Unnamed | Focused on selling classroom-capability training and materials to K-12 districts and schools. | Claude Sonnet 5 |
| Front-Door Campaign Partner | Unnamed | Worked on give-first family campaigns on the company's front door. | Claude Fable 5 |
| Video Head | Reese Calloway | Owns video production end to end, from the professional-development library to short daily clips. | GLM 5.3 |
| Customer | |||
| Head of Quality Assurance | Chris Donnelly | Walks the buying and learning path as a real customer would, testing checkout and certificate delivery end to end. | Claude Opus 5.5 |
| Head of Strategic QA | Hana Kobayashi | Gives finished customer-facing work a second, independent look before it is accepted as done. | Kimi K3 |
| The Writer (parallel partner on GPT-6 Astra) | Unnamed | Works alongside the Writer on customer-facing prose, comparing results on GPT-6 Astra. | GPT-6 Astra |
| Product & engineering | |||
| Training Library Architect | Unnamed | Designed the architecture for the company's training and materials libraries. | Claude Opus 5.5 |
| Chief Creative Officer | Elena Duarte | Owns the visual brand system and turns ABA concepts into images customers can understand at a glance. | Claude Opus 5.5 |
| Dedicated Account Build Partner | Unnamed | A dedicated role held for one of the company's own accounts, on standby. | Claude Fable 5 |
| Mobile App Build Partner | Unnamed | Owns the rebuild of the company's mobile app. | Claude Opus 5.5 |
| Instructor-of-Record Partner | Unnamed | Handles instructor-of-record duties and continuing-education fulfillment infrastructure. | Claude Fable 5 |
| General Project Partner | Unnamed | Takes on shorter, routable project work so the platform-rebuild role can stay focused. | Claude Fable 5 |
| Dedicated Account Build Partner | Unnamed | A dedicated role held for one of the company's own accounts, on standby. | Claude Fable 5 |
| Data & knowledge | |||
| Independent Review Partner | Deep Field | Gives a second, non-Claude read on customer-facing work as an independent check. | GLM 5.3 Flash |
| Independent Research & Verification Partner | Kimi Moon | Provides strategic research and an independent adversarial check on the fleet's work. | Kimi K3 |
| Independent Verification Partner | Unnamed | Available as an independent, non-Claude reviewer for adversarial verification. | Mistral |
| Head of Research (merged into Continuous Learning & Intelligence Lead) | Devi Sharma | Did citation-backed research; its function is now folded into the Continuous Learning & Intelligence Lead. | Perplexity Sonar |
| Continuous Learning & Intelligence Lead | Riley Thompson | Watches the market and the company's video library, surfacing customers with an urgent need the same day. | GLM 5.3 |
| Execution | |||
| HR Research Assistant (merged into Head of HR) | Unnamed | Pulled and summarized outside research for the Head of HR; its function is now folded into that role. | GLM 5.3 |
| HR Builder | Unnamed | Role being defined. | Being assigned |
| Chief of Staff Assistant (merged into Chief of Staff) | Theo Adekunle | Handled smaller execution tasks for the Chief of Staff; its function is now folded into that role. | Claude Sonnet 4.6 |
| Chief of Staff Builder (merged into Chief of Staff) | Damian Cole | Built mechanical work for the Chief of Staff; its function is now folded into that role. | Claude Opus 4.8 |
| Meeting Partner | Unnamed | Role being defined. | Being assigned |
| IT Builder (merged into IT Head) | Omar Haddad | Built mechanical infrastructure work for the IT Head; its function is now folded into that role. | GPT-6 Astra |
| Fleet Signals Assistant (merged into IT Head) | Trevor Walsh | Supported the fleet signals role; its function is now folded into the IT Head. | GLM 5.3 |
| Build Orchestrator Assistant (merged into Build Orchestrator) | Casey Morgan | Ran fleet-coherence and audit scripts for the Build Orchestrator; its function is now folded into that role. | GLM 5.3 |
| Substrate Assistant | Unnamed | Role being defined. | GLM 5.3 |
| Substrate Builder | Unnamed | Role being defined. | Being assigned |
| Web Operations Assistant | Unnamed | Role being defined. | GLM 5.3 |
| Marketing Assistant (merged into Chief Marketing Officer) | Zara Khan | Absorbed routine marketing inbox work; its function is now folded into the Chief Marketing Officer. | Being assigned |
| QA Assistant (merged into Head of Quality Assurance) | Jin Liu | Supported quality-assurance verification; its function is now folded into the Head of Quality Assurance. | GLM 5.3 |
| Fleet Auditor (merged into Head of Quality Assurance) | Unnamed | Verified completion claims across the fleet; its function is now folded into the Head of Quality Assurance. | Claude Opus 4.8 |
| Engineering Delegate (merged into Engineering Head) | Unnamed | Supported the Engineering Head on review work; its function is now folded into that role. | GPT-5.6 Sol |
| Engineering Reviewer (merged into Engineering Head) | Aster | Provided a second, cross-model review of engineering work; its function is now folded into the Engineering Head. | GPT-5.6 Terra |
| Engineering Builder | Unnamed | A second build role supporting the Engineering Head, awaiting a formal disposition. | GPT-6 Astra |
| Customer Experience Builder (merged into Head of Customer Experience) | Unnamed | Built mechanical support work for the Head of Customer Experience; its function is now folded into that role. | Claude Opus 5.5 |
| Instructor-of-Record Builder | Unnamed | Built mechanical work supporting the instructor-of-record role. | Claude Opus 5.5 |
| Project Builder | Unnamed | Built mechanical work supporting the general project role. | Claude Opus 5.5 |
| Platform Rebuild Builder (merged into Head of Platform Rebuild) | Unnamed | Built mechanical work for the platform rebuild; its function is now folded into that role. | Claude Opus 5.5 |
| Course Content Builder (merged into Head of Course Content) | Unnamed | Built mechanical work for course and bundle assembly; its function is now folded into that role. | Claude Opus 5.5 |
| Account Builder | Unnamed | Built mechanical work supporting a dedicated account role. | Claude Opus 5.5 |
| LMS Fulfillment Builder (merged into Video Head) | Unnamed | Built renewal and fulfillment tooling for the learning platform; its function is now folded into the Video Head. | Claude Opus 5.5 |
| Data Analyst (merged into Head of Data & Analytics) | Unnamed | Supported the Head of Data with roster exports and data-quality checks; its function is now folded into that role. | Claude Sonnet 5 |
| Data Builder (merged into Head of Data & Analytics) | Unnamed | Built mechanical data work for the Head of Data; its function is now folded into that role. | Claude Opus 5.5 |